Privacy policy

Privacy Policy (Programs + Retreats)

1) What we collect

We may collect personal information you provide when you:

  • Apply, register, purchase, or book a program, event, session, or retreat
  • Complete intake forms, questionnaires, waivers, or agreements
  • Subscribe to emails, join our community, or contact us

This may include contact details (name, email, phone), billing details, and wellness-related information you voluntarily submit through our forms.

2) How we use your information

We collect and use client information solely for:

  • Providing and managing services (program delivery, retreat logistics, scheduling, support)
  • Evaluating client progress (as applicable)
  • Internal research and improvement
  • Marketing and promotions (only when permitted; you can opt out anytime)

3) Confidentiality + HIPAA

Personal information is kept confidential and handled with care. When applicable, we follow HIPAA-aligned privacy practices.
Note: Not all information collected through websites, email, or social media is considered HIPAA-protected health information.

4) Where your data is stored + third-party providers

We use secure third-party platforms to collect, store, and process information, including:

  • Practice Better (client forms, program delivery, client records)
  • Google Forms (intake and interest forms)
  • Stripe (payment processing)

These providers only receive the information necessary to perform their services. We do not sell your personal information.

5) Payments

Payments are processed through Stripe. Alignbyzen does not store full payment card details.

6) Cookies + analytics

We use cookies and similar technologies to:

  • Enhance user experience
  • Understand website traffic and interactions
  • Improve our content and site performance

By using our site, you consent to the use of cookies. You can disable cookies in your browser settings, but some site features may not function properly.

7) Your rights and choices

You have the right to:

  • Access and correct your personal information
  • Opt out of marketing communications at any time
  • Request deletion of your data or restriction of processing (subject to legal/contractual requirements)

To make a request, contact us at: info@alignbyzen.online

8) Marketing communications

If you opt in, we may send updates about programs, retreats, events, and promotions. You can unsubscribe at any time using the link in our emails or by emailing us.

9) Policy updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact
Alignbyzen Holistic Wellness
Email: info@alignbyzen.online